The Way We Choose to Do Business!


E – Excellence in service – hoping to exceed your expectations
R – Respectful of all persons
D – Dependable – we’re here when you need us
M – Our Mission is to exemplify Christ’s love through our work
A – Attentive to individual needs
N – Noble in character

A – Accommodate your needs
G – Golden Rule Service
E – Experienced staff knows exactly how to assist you
N – Noteworthy friendliness
C - Caring staff totally committed to helping protect the people and things important to you
Y – You – It’s all about you! We want the opportunity to be your agent of choice

Meet Our Staff

Dale – Dale has been a licensed insurance agent since December 1974. His career began in Lebanon County working from his home. Within a short time he moved to an office in Jonestown PA and later merged with a larger agency in Palmyra PA. In 1991 he took advantage of the opportunity to return to his hometown of Millersburg. The purchase of John P Held agency was finalized and the office was moved to its current location. As an independent agent we have many fine companies to represent our clients. With many years of insurance experience, we believe we have the knowledge to serve our clients in the 21st century. Dale’s area of expertise is in the sales and service of the Commercial Lines. Please contact him for your Life Insurance needs also.

Laura – Laura grew up in the Halifax Area. She became a licensed Property and Casualty agent in July 1993 and all of her experience has been with The Erdman Agency. Although involved inall aspects of the business, priority is to the sales and service of the Personal lines and the Federal Crop Insurance Program. Laura is also a licensed crop insurance agent. She resides in Millersburg with her husband Dale. They have two children, Darron Erdman D.C., Selinsgrove, and Janelle Ramberger, Millersburg, and five grandchildren.

Karen – Karen has been a licensed agent in local agencies since 1975 and became part of The Erdman Agency in April 2000. She specializes in the sales and service of Personal Lines and is one of the friendly voices on the other end of your call. She resides in Millersburg with her husband Skip.

Rachael – Rachael has been a licensed agent since March 2005. She joined our staff as an Agent/Customer Service Rep in October 2007. She is involved in the sales and service of all our insurance products including the Commercial Lines.

List of Companies

• Travelers
• Donegal Mutual
• Safeco
• Goodville Mutual
• Progressive
• Lititz Mutual
• Farmers Mutual
• Farmers & Mechanics Mutual
• Foremost
• American Collectors Insurance
+ Access to many more!!!